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What is CU Parking?
CU Parking is a faster way to pay for public parking in Champaign, Urbana, and around the University of Illinois. It helps you start a session, get a receipt, and manage parking from your phone instead of feeding a meter.
CU Parking is a faster way to pay for public parking in Champaign, Urbana, and around the University of Illinois. It helps you start a session, get a receipt, and manage parking from your phone instead of feeding a meter.
No. You can pay as a guest for a quick one-time session. If you park often, creating an account makes it easier to save your plate, payment method, and recent zones.
Use the zone number posted on the sign, meter, or pay-by-phone sticker where you parked. Before you pay, double-check the zone, your plate, and any posted rules so the session is tied to the right place.
Usually, yes. If the location allows extensions and you have not reached the posted maximum time, you can add more time from your phone without walking back to the meter.
Hang onto your receipt and check the session details first, especially the plate number, zone, and start and end times. Citation questions, disputes, and enforcement decisions are handled by the institution that issued the ticket, not by CU Parking.
Yes. If you enter your email during checkout, we can send a receipt for your parking session. That receipt is the best thing to keep if you need to confirm when and where you paid.
If the issue is with the website or app itself, like a broken page, failed payment screen, incorrect display, or missing receipt, contact CU Parking Support. Include the zone, plate, approximate time, device, and a screenshot if you can.
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For tickets, enforcement questions, meter problems, or policy questions, contact the institution that manages the space where you parked. For CU Parking website or app issues, use the support address below.
Best for bug reports, accessibility problems, and other website or app feedback.
support@cuparking.com